Return & Refund Policy
At India Bible Publishers, we prioritize customer satisfaction and strive to ensure a smooth shopping experience.
If you are not entirely satisfied with your purchase, please review our Return & Refund Policy below.
No Refund, Only Exchange Policy
- Exchanges are allowed within 7 days of purchase.
- Items must be unused, in their original packaging, and in the same condition as received.
- A proof of purchase (receipt or order confirmation) is required.
- Exchanges are subject to product availability. If the item is unavailable, store credit may be issued.
- Defective or faulty items are eligible for exchange after verification.
- Refunds are not offered under any circumstances.
- Contact our customer service team to initiate an exchange.
Exchange Process
- Contact Us: Email us at indbib.weborders@gmail.com with your order number and the reason for the exchange.
- Exchange Authorization: Once approved, you will receive detailed instructions on how to return the item. Items sent without prior authorization will not be accepted.
- Shipping Costs: Customers are responsible for return shipping.
Exchanges
If you wish to exchange an item for a different one, please contact us at indbib.weborders@gmail.com.
Exchanges are subject to item availability and only applicable for items that meet the eligibility criteria listed above.
Non-Returnable Items
- Sale Items: Items purchased during sales or promotional events are non-refundable and non-exchangeable.
- Gift Cards: Cannot be returned or refunded.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery at indbib.weborders@gmail.com, attaching photographs of the product and packaging.
Cancellations
- Orders can be canceled within 24 hours from the time of placing.
- Once an order has been dispatched, it cannot be canceled, and the Return & Refund Policy will apply.
Contact Us
For any questions or concerns regarding returns, refunds, or exchanges, please reach out to us at:
Email: indbib.weborders@gmail.com